RMA Request Form for Peripheral Products (Hard Drives)
(For U.S. Customer Service)
17837 ROWLAND STREET, CITY OF INDUSTRY, CA 91748-1122
TEL: (626) 839-6800 EXT 156 FAX: (626) 839-6859 (RMA Direct)
E-mail: rma@mtcusa.com
* indicates required information
Company Name *
Contact Person *
Address *
City *
State *
ZIP *
Tel *
Fax *
Email *
Email 2 (If Needed)
Request Date
1. Warranty starts from the date of original invoice of purchase, warranty details are printed on the back of invoice.
2. Fill out this form completely and submit it to MTC. RMA number is valid for 14 days only.
3. MTC will confirm your RMA request via e-mail or fax.
No.
Item NO.
Serial NO.
Invoice NO.
Defective CODE
Remarks
1
1. BAD SECTOR 2. ERROR READING DRIVE C: 3. HDD CONTROLLER FAILURE 4. H.LEVEL FORMAT FAILURE 5. INTERMITTENT FAILURE 6. L. LEVEL FORMAT FAILURE 7. NOT SPIN (DEAD).... 8. NOISY .................. 9. NOT READING DRIVE C: A. PARTITION FAILURE B. READ/WRITE ERROR C. SECTOR NOT FOUND D. NOT BOOT UP E. NOT BE DETECED F. PHYSICAL DAMAGE G. NOT ALLOW FORMAT H. OTHER (Please Specify)
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